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November 2023

November 22nd, 2023

šŸš€ Added

  • Cancel journey
    The new ā€˜Cancel Journey' option empowers users to define event conditions that cause users to finish a journey when these conditions are met. When this happens, users won't receive any remaining messages in the journey. Additionally, itā€™s also possible to make specific users finish a journey from the external API. Read more.
  • Import events
    It's now possible to import historical event data that can be used for the segmentation of users, even if this data predates the implementation of the SDK on an app or site. Read more.
  • Promotion management
    Added the ability to manually add promotions to bonus engine integrations that do not support automatic promotion syncing. Read more.
  • Customer Service agent
    We've added a new user role called "Customer Service Agent." This role is designed to restrict users to only access project elements relevant to their role as customer support agents. With this role, agents are able to display user profiles if they know the user's identifier (user ID, email, or phone number). The full list of users is not displayed. Additionally, customer service agents don't have the ability to view or edit campaigns. Read more.

šŸ”† Improved

  • Campaign Engagement Delta report
    We have introduced new columns to the engagement report, namely 'interaction_id' and 'trigger_id,' to assist users in grouping sends, clicks, deliveries, etc. related to the same message actions within a journey. Additionally, this enhancement enables the matching of workflow journeys with all actions associated with that specific journey iteration. Read more
  • Ability to search segment on decision node of journeys
    Segments are now searchable when used to set decision criteria, eliminating the need for manual scrolling.

āœ… Fixed

  • The action_id of journey nodes has been incorporated into the user interface (UI), allowing for easy correlation with the campaign engagement delta report.
  • Resolved an issue related to case sensitivity for domain names during SSO checks.
  • Resolved an issue with updating the counter for unread inbox messages for user in a control group.