---
title: "Built-in Xperts"
slug: "built-in-xperts"
updated: 2026-09-08T16:51:51Z
published: 2026-09-08T16:51:51Z
canonical: "docs.xtremepush.com/built-in-xperts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xtremepush.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Built-in Xperts

When your assistant needs to check a segment, or draft an email variant for a test, it may choose to route the question to whichever Xpert is best suited for the task. This page introduces the concept of built-in Xperts that you get out of the box with XpertOS.

## What a built-in Xpert is

A built-in Xpert is a specialist agent ready to use immediately, available to everyone in your organisation, that you cannot edit or delete. Each one is scoped to a job: writing content, running QA, querying data, building a segment, and so on.

For a full list of all available Xperts navigate to: **Xperts > Built-in Xperts**

## What you see on an Xpert card

- **Icon and colour** - a visual identifier so you can recognise the Xpert at a glance
- **Name and description** - what the Xpert does
- **Use case** - the category it belongs to
- **Tool count** - how many tools it has access to

Click **View Details** on any card to open its Overview (full description, use case, tool count, and status) and its Tools tab (the complete list of tools it can call).

> [!NOTE]
> **Builder Xperts never send anything**
> 
> Any Xpert that creates a campaign, journey, or segment always creates a draft. Content, channels, and targeting are attached, but activation is a manual step you take yourself.

## Finding a capability

Navigate to **Xperts > Tools** to see every tool available across all Xperts. If you are not sure whether XpertOS can do something, check the Tools tab, or simply ask in Chat: "What tools do you have for [task]?"

## What’s next

If a built-in Xpert does not quite fit what you need, see [Creating a custom Xpert](/documentation/docs/creating-a-custom-xpert).