---
title: "Levels"
slug: "levels"
updated: 2026-06-10T15:14:39Z
published: 2026-06-10T15:14:39Z
canonical: "docs.xtremepush.com/levels"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xtremepush.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Levels

Overview of levels and a comparison of different level types

Levels allow you to categorise your users into different tiers based on user attributes. These tiers provide a structured progression system that allows you to reward users as they increase their interaction with your website or app.

Some examples of levels include the following:

- A tiered status system such as *Bronze*, *Silver*, *Gold*, and *Platinum*.
- Activity-based ranks like *Rookie*, *Pro*, and *All-Star*.

## Levels Overview

Levels represent a user's standing within your loyalty program. Unlike reward rules or quests which focus on specific actions, levels provide a permanent or dynamic user status. Users move across these levels based on changes to specific user attribute values.

For example, a user might reach a higher level after they earn a specific number of lifetime tokens or complete a certain number of quests.

There are three types of levels you can configure.

- **Manual**: Users must choose to move to the next level. A **Level Up** button appears next to the level progress bar, and the user must pay a token fee to progress. Once a user moves to a higher level, they cannot return to a lower level.
- **Automatic one way**: Users automatically move to higher levels as they meet the level requirements. Once a user moves to a higher level, they cannot return to a lower level, even if they no longer meet the level requirements.
- **Automatic**: Users move up and down between levels automatically based on their current user attribute values.

The following table compares the different level types.

|  | Manual | Automatic one way | Automatic |
| --- | --- | --- | --- |
| Progression logic | User must manually trigger the level up | Happens automatically when criteria are met | Happens automatically when criteria are met |
| Can the user level down? | No | No | Yes, if user no longer meets level criteria |
| One-time reward available available | Yes | Yes | No. You can instead create an achievement to give one-time rewards. See [Use Case: Progressive Achievements for Level Milestones](/documentation/docs/use-case-progressive-achievement-for-level-milestones) for more details. |
| Token fee option available for level-up | Yes | No | No |
| Daily bonus available | Yes | Yes | Yes |