Configure Reward Rules

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Mandatory fields for Reward Rules

For each reward rule, you must specify the following mandatory fields:

• Event Trigger: The event that triggers the reward.
• Rewards: The reward your users get for triggering the rule.
• Name: The internal name of the reward rule

To create a reward rule, go to Ways to Earn > Reward Rules > Create. The sections below describe how to configure a reward rule.

Specify Reward Rule Trigger

• Event Trigger: Specify the event a user must trigger to receive the reward.
• Additional Event Conditions: If required, you can further refine the event trigger using specific event properties. For example, you can set a trigger for a deposit event where the amount property is greater than 10.

Specify Time and User Restrictions

Under Restrictions, you can define the duration of the rule and which users are eligible to participate.

• Time Constraints: Specify when the rule is active and visible to your users. You can select a specific day, a date range, or a combination of both. You can also add multiple time constraints.
• User Requirements: Specify the user segment that can view or claim the reward. You can choose a predefined segment from the Segments tab or create user restictions using user attributes.

Specify the Reward

Under Rewards, specify one or more rewards that the user receives when they trigger the reward rule. See Loyalty Reward Types for more information on the different reward types and how to configure them.

Manage Reward Rule Visibility

In the Overview section, define the internal name and decide if the rule is visible to your audience.

• Name: This is the internal name of the reward rule
• Show to User: Check this box if you want the reward rule to be visible to your users. You must then provide a Public Description (for example, Make a deposit of 50 or more to earn 20 tokens) and a Public Icon.