Reward rules allow you to provide instant rewards to users who complete a one-time action. They are designed for passive engagement, which means users are rewarded for routine interactions.

For example, you can configure a reward rule where users receive 20 tokens if they’ve made a deposit over the last week.

Reward Rules Overview

Reward rules follow a logic of cause and effect. When a user performs an action and triggers an event, they receive the reward.

You can define the following for each reward rule:

• Event triggers: Define the specific event that users must trigger to earn the reward.
• User restrictions: Target specific user segments to determine who can receive the reward.
• Reward type: Choose the exact reward the user receives, such as tokens, external bonuses and more.
• Duration: Set rules to run for a specific timeframe or keep them active indefinitely.
• Visibility: Display rules in the loyalty widget or hide them to create surprise rewards that only appear after completion.

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Rewards rules can be triggered multiple times by the same user. For example, if your Reward Rule is triggered when a user makes a 10€ deposit, they will get the associated reward each time they make a 10€ deposit.

Common Use Cases

Use reward rules for actions that require immediate gratification and do not need a progress tracker. Common use cases include:

• Account Milestone: Reward a user instantly with 50 tokens for completing their profile or verifying their email address.
• First Deposit: Grant a one-time bonus when a user makes their first successful deposit on the platform.
• Bets Placed: Some examples include:
  • Grant users 2% of their stake back in tokens for any bet exceeding 20€.
  • Provide 4% tokens for live NFL bets placed specifically on Mondays.