Types of Loyalty Features

With Xtremepush Loyalty Hub, you can configure five types of loyalty features in your loyalty solution.

• Reward Rules: Users receive a reward for completing a specific action.
• Quests: Users receive a reward for completing an action multiple times.
• Achievements: Users receive an achievement badge when their profile attributes reach a specific threshold.
• Polls: Users receive a reward for providing feedback or voting in a survey.
• Perks: Users receive a reward for choosing and completing specific tasks.

Users can also be organised into the following categories.

• Levels: Organise users into tiers based on their attributes. For example,
  • Bronze Level: Quests completed is greater than 20 and total achievements greater than 10
  • Silver Level: Quests completed is greater than 50 and total achievements greater than 25
  • Gold Level: Quests completed is greater than 100 and total achievements greater than 50
• Leaderboards: Similar to levels, leaderboards use a specific user attribute to determine a leaderboard score. For example, users with a higher number of completed quests appear higher on the leaderboard. Rotation periods can also be specified to define when users move in and out of leaderboards.