Welcome Journey

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Email

SMS

Push

Multichannel

Turn New Registrations Into Engaged, Depositing Players.

First impressions are everything. A well-crafted welcome journey ensures you make the most of that moment, setting the tone for the entire customer relationship before a competitor gets the chance. Whether you're a fast-growing operator or an established brand, the welcome flow is the foundation of a strong CRM strategy: the difference between a sign-up and a loyal customer.

Overview of communication channels and features for user Joe Smith's profile.

Reach Every New Customer, On Every Channel That Matters

Your customers aren't all in the same place,  so your welcome flow shouldn't be either. We deliver seamless welcome journeys across email, SMS, push notifications, and fully orchestrated multichannel programmes, so you meet every new registrant on the channel they actually use. One connected journey. Zero missed opportunities. Maximum first impressions.

RocketBet app download campaign featuring a €20 bonus offer and promotional email.

Why the First Week Matters

Players are at their most engaged in the hours after they register. An automated, personalised welcome journey makes the most of that window in a way that manual, one-size-fits-all messaging can't.

Early churn is steep across gaming and betting, and revenue is concentrated among the players who stay. The welcome journey is your best opportunity to influence whether they do. Xtremepush is built for iGaming and sports betting, with real-time event triggers that start the journey the moment a player registers.


How It Works

1

Contact your Account Manager to discuss activating this use case.

2

Your Account Manager will handle the deployment, setting up the use case directly within your project environment.

3

Review and configure the use case to suit your needs, adjusting the relevant nodes and attributes to align with your project requirements.

4

Test your workflow thoroughly to ensure everything is functioning as expected before going live.

5

Launch your workflow and start seeing results.

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