Manage Quests

Manage existing quests in the Loyalty Hub

In the Quests tab, you can view and manage every quest you have created. The following information is displayed for each quest:

  • Status: Indicates if the quest is active or deactivated.
    • Active: The quest is live and available to users. An active quest which is hidden from your users still shows up as active in this list.
    • Deactivated: The quest is no longer available to users.
  • Title: The public name of the quest as it appears in the loyalty widget.
  • Access: Highlights the quest restrictions.
  • Event: Displays the specific event that triggers the quest.
  • Fields: This column shows the reward, such as tokens, that users receive for triggering the quest.

You can perform several actions to control your quests.

  • Activate or Deactivate:
    • Deactivate a quest when it is no longer required. Your users will not be able to view or start a quest when it’s deactivated.
    • Activate a deactivated quest if required. If the deactivated quest has date restrictions, ensure the dates are updated. It is recommended to create a quest instead of reactivating an old one for optimal performance.
  • Edit: Modify the configuration of a quest as required. Updates take effect immediately upon saving, and the quest begins operating according to the new parameters without any downtime.
  • Delete: Permanently remove a quest from the platform. When you delete a quest, it is removed from the list and can no longer be accessed or triggered by users. All triggered events and rewards issued to users remain recorded in Xtremepush.
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    It is recommended to deactivate a quest if it is no longer required.