Manage Polls

The Polls page provides a list of every poll created and a snapshot of their current performance. The following information is displayed for each poll:

• Status: Shows the current state of the poll. The following are the possible poll statuses:
  • Pending: The poll’s Start date has not passed
  • In Progress: The poll is in progress. Polls without time restrictions will always have an In Progress status until they’re manually closed.
  • Completed: The poll’s Completion Duration has passed and users can no longer submit their picks.
• Responses: The total number of users who have submitted a vote.
• Details: The title and description of the poll.
• Time to Start/Finish: If you have specified a start date and completion date for the poll, the following is displayed:
  • If the poll Start Date has not yet passed, the column shows the remaining days, hours, minutes, or seconds until the poll starts.
  • If the poll is currently active, the column shows the remaining days, hours, minutes, or seconds until the poll reaches its Completion Duration.
• Type: Shows if the poll is configured to allow Single or Multiple answers.
• Reward: The specific reward associated with the poll.

You can use the Manage option to perform the following actions:

• Review: View a summary of the poll details and the specific settings that were configured.
• Close: Manually end an active poll before its scheduled completion duration. Your users can no longer make selections for this poll. The poll results remain visible if you’ve specified a Results Visibility Duration.
• Duplicate: Create a copy of an existing poll to use as a template for a new one.
• Delete: Permanently remove a poll from the Loyalty Hub.
• Edit: Modify the poll configuration. You can only edit polls that are in a Pending status. Once a poll is in progress, it cannot be edited.