Manage existing achievements in the Loyalty Hub
The Polls page provides a list of every poll created and a snapshot of their current performance. The following information is displayed for each poll:
Status: Shows the current state of the poll. The following are the possible poll statuses:
Pending: The poll’s Start date has not passed
In Progress: The poll is in progress. Polls without time restrictions will always have an In Progress status until they’re manually closed.
Completed: The poll’s Completion Duration has passed and users can no longer submit their picks.
Responses: The total number of users who have submitted a vote.
Details: The title and description of the poll.
Time to Start/Finish: If you have specified a start date and completion date for the poll, the following is displayed:
If the poll Start Date has not yet passed, the column shows the remaining days, hours, minutes, or seconds until the poll starts.
If the poll is currently active, the column shows the remaining days, hours, minutes, or seconds until the poll reaches its Completion Duration.
Type: Shows if the poll is configured to allow Single or Multiple answers.
Reward: The specific reward associated with the poll.
You can use the Manage option to perform the following actions:
Review: View a summary of the poll details and the specific settings that were configured.
Close: Manually end an active poll before its scheduled completion duration. Your users can no longer make selections for this poll. The poll results remain visible if you’ve specified a Results Visibility Duration.
Duplicate: Create a copy of an existing poll to use as a template for a new one.
Delete: Permanently remove a poll from the Loyalty Hub.
Edit: Modify the poll configuration. You can only edit polls that are in a Pending status. Once a poll is in progress, it cannot be edited.