Email settings
Configure your email unsubscribe page
The email settings page can be accessed by navigating to Settings > Channels > Email Settings.
A view of your unsubscribe page is displayed. Adding an image and colour to your email unsubscribe page will tie it into your branding, enhancing your end-user experience.
- To add an image to your unsubscribe page, click Upload logo image icon and choose an image from your local file storage.
- To change the background or highlight colour of the page, click the respective boxes. Use the colour picker or enter a HTML colour code in the box, for example
#FFFFFF.
The unsubscribe page has three toggles that control what end users can do when they land on the page:
- Allow user to change email: You can choose whether an end-user can use the page to change the email address you hold for them by toggling the Allow user to change email slider. This option is turned off by default. It might be a requirement if you are only working with a newsletter list, but is not recommended if you have a login and customer records are syncing email to the platform from your system of record.
- Allow user to manage consent preferences: Displays your configured subscription preferences on the page, allowing users to opt in or out of specific communication types. For more information, see Consent Management.
- Global unsubscribe option: Adds an Unsubscribe from all option to the preference center page, allowing users to opt out of all preferences in a single action. This toggle is enabled by default. Turn this off if you do not want users to be able to unsubscribe from all preferences at once.