Update Game Texts

Update standard and layout-specific game text

You can add and customize text that appears in your game. It is recommended to prepare all your text before you start making design changes in the editor.

To view and edit your game's text, go to the Texts tab in your game campaign and update the standard and layout-specific text.

  • Update Standard Text
    The texts section contains the scenario-specific message displayed to users, such as Please Log in and Player not Eligible. These texts are standard for every game. The table below details the specific conditions that trigger each message:

    MessageTrigger Condition
    Please loginPlayer trying to access the game is not logged in to their account or JWT token has expired
    Player not eligibleThe player is not in the specified user segment for the game

    OR

    The player is in the game’s excluded user segment
    Campaign not availableThe player attempts to access the game campaign outside of its active time slot.

    OR

    The player attempts to access the game too many times in a short period (potential hack attempt)

    OR

    The player attempts to access a question that’s not live anymore or is invalid
    Campaign endedThe campaign’s scheduled end date has passed
    Campaign not startedThe campaign’s scheduled start date is in the future
    Prize not foundThe player does not belong to a user segment eligible to win prizes.
    Already claimedThe player has already claimed the prize.
    Already playedThe player has reached the maximum number of plays allowed for the campaign or day, as configured in the Campaign Settings.
    Missing ParametersRequired parameters are missing from the game URL

    OR

    The player's authentication token (JWT) is missing or invalid.
    Insufficient outcomes(sport games only) An insufficient number of options have been configured for the game.
  • Update Layout-Specific Text
    The text fields in the Layout References section appear in the game’s user interface. The text fields in the Layout References section vary depending on the type of game you’re configuring and on the layout file you’ve uploaded.