Attributes and tags are predefined keys allowing data values to be stored against a user profile or devices.
An Attribute is linked one-to-one to a user profile or a device profile, holding a single value that may be updated at any time, for example, "First Name" or "Membership Level". Attributes may be used for segmentation or personalisation of messaging campaigns.
A Tag can be set multiple times against a device with different values (eg. a one-to-many relationship). Each record is timestamped and cannot be modified. Tags may be used to record user behaviour over time and can be used in segmentation for messaging campaigns.
To view or edit the attributes and tags already defined for a project, navigate to Data > Data Manager > Attributes & Tags.
The table shows which are configured as Device or Profile attributes.
The list can be filtered by using the search fields at the top of the table.
Attributes can be edited or deleted using the icons on the relevant table row.
When you update an attribute, the name and type cannot be edited. You may update the display name, alias, device attribute, and profile attribute status only.
When you delete an attribute it will be scheduled for deletion along with the data. This can take a couple of hours to complete.
In order to store data against a user or device profile, the attribute or tag must be created first by pressing the Create tag button.
Set the name, data type and choose whether the new key should be used as a User Profile or Device attribute, or remain as a regular tag.
The name should avoid spaces and dots, and ideally limit to lowercase letters, digits and underscore. This will allow easier use of the attribute through the mobile and web SDKs and the API.
The Display Name field can be used to provide a friendly name for the field in the Xtremepush interface.
You can also set an Alias, useful if you have named an Android and an iOS tag differently and you need to alias the two together to keep analytics consistent between apps.
|Data type||Value format|
|String||Text characters (max 100 characters)|
|Number||A signed numeric value with max 4 digits on decimal places and max 14 digits in total. If a number has more than 4 decimal places, it will either be rounded up if applicable or truncated to 4 digits. For example, |
|Integer||A signed numeric value without a decimal. If a numeric value has decimal places, it will be rounded up to a whole number.|
|DateTime||Date with time, ISO-8601 (|
|Date||Date without time. ISO-8601 (|
|Array||JSON array, for example:|
|Object||JSON object, for example:|
Invalid values for attribute types
Invalid values for attribute types will be discarded during imports and when assigning attributes to the profile (the value won't get updated).
Old attributes are not automatically enforced for validation. In order to maintain data consistency and enable validation for those attributes, click on the Unenforced label next to the relevant attribute under Data > Data Manager, and follow the process outlined in the opened modal to convert your attribute type.
There’s a limit on the total number of custom attributes that can be stored on a project. String type attributes take up more space than other types. Using the correct type will allow for more attribute space. If, for instance, an attribute will store
0values, you should select a boolean type. It's not possible to change the type of an attribute after it's created, so consider this carefully.
|Unique user ID from your backend system. Primary identifier.|
|Unique customer ID from your backend system if different from above. This is a secondary identifier.|
|User email address. Importing this value will automatically update |
|If the email address is reachable. This field should not usually be imported. It is set automatically when importing a value for |
|Status of user's email subscription.|
Should be included when importing email, if not will default to undefined.
|User mobile number. See the information in Manual entry for the correct E.164 number format.|
|If the SMS number is reachable. This field should not usually be imported. It is set automatically when importing a value for |
|Status of user's SMS subscription.|
Uses the same format as
Should be included when importing mobile_number, if not will default to undefined.
|Use the same format as |
|If the WhatsApp number is reachable. This field should not usually be imported. It is set automatically when importing a value for |
|Status of user's WhatsApp subscription.|
Use the same format as
Should be included when importing whatsapp_number, if not will default to undefined.
|Language must be set using a two-letter ISO 639-1 language code.|
Eg. English should be entered with the code
|Timezone must be set using the format from the ICANN tz database.|
Eg. The timezone for the London has the Format
Once that tags or attributes have been created, there are several ways to ingest data into the system.
It is possible to assign attributes against user profiles and set the value, which is practical when testing from the platform. To do so, navigate to Data > Users, click on the desired profile ID and navigate to the Data > scroll to the Attributes section.
Click on Assign attribute. Select one of the predefined attributes from the project and type the value for this attribute > click on the Save icon.
From this same page you will be able to review stored attributes and delete them.
Our web and mobile SDKs allow you to tag interactions.
You can set values against the current device accessing your website or apps for existing tags by using the
If you haven't set the user ID for the current device, then the data will be associated against an anonymous profile. That's why it's important to set the user ID every time your customer ID is available on app open or when a user logs in to make sure the identity is set.
Updated 7 days ago