User analytics

The user analytics section can be accessed from Analytics > Users and provides information on users and user engagement. Both pages allow to apply different time ranges to the data with the filters on the top right, review the totals in the chart below the graph and download the totals by clicking the download button .

Active users

The active users page displays active users, new users and returning users for the time period and platforms selected for your mobile apps.

Frequency & recency

For the time period and platforms selected, the frequency & recency page shows key stats related to users engagement with your app (users by number of sessions and by time since last active).

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Check users who have become inactive

Navigate to Analytics > Users > Frequency & Recency, select the By Last Activity tab and you will be able to see users broken down by the time since they last opened the app.

Updated about a month ago


User analytics


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