View a user profile

To view or edit a single User Profile, navigate to Data > Users > Profiles. This page displays a list of all User Profiles within a project.

Search for the User Profile using the search fields at the top of the table. The table header's Settings icon can be used to display extra columns to search. For example to search by email address, make sure the Email column is displayed, and enter the whole or part of the desired address in the search field.

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To search by Profile ID or User ID, the whole value must be entered.

Click the link in the Profile ID column to open the User Profile page of the record you wish to view.

The User Profile page is separated into various tabs, and the Action button can be used to download all user profile data or delete a user profile.

Overview

The Overview tab shows a summary of data and activity for a User Profile and any Device Profiles associated with it.

The Featured Attributes section allows you to display and group your own important attributes into named data sections.
Click the Select Attributes button to open a dialog where you can create and add existing profile attributes to your data sections.

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Featured Attributes which you configure will be shown on all user profiles in the project, and visible for all users with access to the project.

If you have a mobile app configured for the project, a Latest Mobile App Sessions section will be shown. Similar to the overview for an individual device profile, the mobile app icon will be shown if its bundle ID and store URL are configured in Settings > Apps & Sites. See instructions for setting these values in the guides for Android, and iOS.

Data

System attributes are shown in the Basic Data section of the Data tab for a User Profile. These can be edited by clicking the Edit Data button, allowing you to edit the attribute values in place, and then click the Save button to store the changes.

The Attributes section shows the values of any custom Profile Attributes associated to the User Profile. Existing Attributes can be edited or removed from the User Profile by clicking the icons on the respective Attribute row. New Attributes can be assigned to the User Profile by clicking the Assign Attribute button.

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To be able to store Attribute values against a User Profile, the Attribute must first be created in Data > Data Manager > Attributes & Tags as a Profile Attribute.

Channels

Addressability and subscription to marketing channel for the User Profile is shown in the Channels tab. This is separated into channels relating directly to the User Profile (for example, email and SMS), and those available through a Device Profile for a mobile app or website.

Addressability is a system field and cannot be edited. For User Profile channels like email and SMS, this is determined by the presence of the associated data and its validity, for example having an email address which has not bounced. For Device Profiles, addressability shows if the notification permission has been accepted by the user on their device.

Subscription to each channel is typically controlled through the SDK implementation, but can be toggled on or off manually by using the edit button next to the relevant channel.

Devices

Projects with connected mobile apps or websites can see a list of Device Profiles associated with the User Profile. Click a Device item to navigate to its Device Profile page.

Messages

Displays a list of Campaign messages sent to the User Profile. The table can be filtered by using the search fields at the top of the table. The table header's Settings icon can be used to display extra columns.

Click the Campaign name to navigate to the associated Campaign.

Tags, Events and Locations

Each of the tabs for Tags, Events and Locations display a list of records for the Devices associated to the User Profile. The table can be filtered by using the search fields at the top of the table. The table header's Settings icon can be used to display extra columns.

Click the Device ID to navigate to the associated Device Profile.

The Locations tab also displays a heatmap to show the User Profile's most-visited and last seen locations.

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As with all geo-location activity, Xtremepush only records the activity against pre-defined locations set up for the project in Data > Data Manager > Locations and does not track all user location activity.

Updated 3 months ago


View a user profile


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